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How do I find a user to add to a group?

When you create a group, you need to find users to add to the group. In groups, users can be added manually or with a CSV file.


  • If adding users via CSV file, the CSV should contain only users you want to add to the specified group.
  • Some features may be restricted based on permissions for your user role.

Open Admin Menu

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Admin menu option [2].

Note: The Global Navigation menu may differ depending on what is enabled in your account.

Open Manage Groups

In the Users and Permissions menu [1], click the Manage Groups link [2].

Open Group

On the Groups page, click the name of a group.

Note: Users cannot be manually added to or removed from the All Learners smart group.

Add User

Click the Add User button [1]. To add multiple users via CSV file, click the Add via CSV link [2].

Find User

In the text field, enter the name of a user in your account.

Click the name when it appears.

View User

View the user in your group.

Remove User

To remove a user, locate the user and click the Remove icon. Learn how to remove multiple users via CSV file.

Confirm Remove

To confirm, click the Remove link.